Rutava AI Support Agent
A grounded AI agent that answers from your own documents.
SYSTEM MODULES & ENGINE
Ingestion
PDF, docs, site pages and helpdesk history, kept in sync.
Answer engine
Cited answers with confidence thresholds and guardrails.
Escalation
Routes to a human with transcript and suggested reply.
Insight
What people ask, what the agent could not answer, what to fix.
PRODUCTION HIGHLIGHTS
- ✓RAG pipeline over your documents and tickets
- ✓Website, WhatsApp and in-app channels
- ✓Human handover with full conversation context
- ✓Answer analytics and knowledge gap reports
Complementary Engineering Services
Website Development
Business-focused website development for companies that need a clear, fast, scalable, and conversion-ready online presence.
Web Application Development
Custom web application development for businesses that need more than a standard website.
Custom Software Development
Business-focused custom software development for workflows, operations, customer experiences, and growing digital businesses.
Mobile App Development
Custom iOS, Android, and cross-platform mobile app development for businesses, startups, and growing products.
React Native App Development
React Native App Development delivered by a senior team in Raipur, working with founders, enterprises and partner agencies worldwide.
Cross-Platform App Development
Cross-Platform App Development delivered by a senior team in Raipur, working with founders, enterprises and partner agencies worldwide.
Underlying Architecture & Technologies
React
React in production — used by our team for frontend work across client and white-label engagements.
Next.js
Next.js in production — used by our team for frontend work across client and white-label engagements.
TypeScript
TypeScript in production — used by our team for language work across client and white-label engagements.
React Native
React Native in production — used by our team for mobile work across client and white-label engagements.
Flutter
Flutter in production — used by our team for mobile work across client and white-label engagements.
Node.js
Node.js in production — used by our team for backend work across client and white-label engagements.
Python
Python in production — used by our team for backend work across client and white-label engagements.
PostgreSQL
PostgreSQL in production — used by our team for database work across client and white-label engagements.
FREQUENTLY ASKED QUESTIONS
Straight answers to the architectural and delivery questions we get asked before every engagement.
Is Rutava AI Support Agent a finished product or a starting point?+
Rutava AI Support Agent is a pre-built platform we have already shipped and hardened. You get the working product on day one, then we tailor branding, workflows and integrations to your business instead of building from scratch.
How fast can Rutava AI Support Agent go live?+
Typical launch is 2-4 weeks. A branded demo environment is usually ready within the first week so your team can test real workflows early.
How is pricing structured?+
A one-time setup and customisation fee, plus an optional monthly plan for hosting, monitoring, support and updates. Fixed quote after a short scoping call — no per-seat surprises.
Can it be customised to our processes?+
Yes. Fields, roles, workflows, pricing rules, notifications and reports are all configurable, and anything beyond configuration is a normal development task on top of the existing codebase.
Do we own the code?+
You can license it as a managed product or buy full source ownership. With source ownership you get the repository, infrastructure configuration and documentation, and can move it in-house at any time.
Which integrations are supported?+
Payment gateways, email and SMS providers, accounting tools, analytics, CRM systems and any documented REST API. If your tool has an API, it can be connected.
Can existing data be migrated?+
Yes. We map your current spreadsheets or legacy database, run a test migration into staging, verify record counts and integrity, then repeat the run on launch day.
How secure is the platform?+
Role-based access control, encrypted transport, hashed credentials, audit logging, isolated environments and regular dependency patching. Data can be hosted in the region your business requires.
Will it handle our growth?+
The architecture is containerised with a managed PostgreSQL database and horizontal scaling, so capacity is a configuration change rather than a rebuild. We load-test before launch when volumes are known.
What support do we get after launch?+
Onboarding and team training, a support channel with agreed response times, monitoring with alerting, security patches and a monthly improvement window for small changes.
Can you white-label it for our clients?+
Yes — agencies and outsourcing partners in the US, UK, Europe and Dubai deploy our solutions under their own brand and pricing, with us invisible in the background.
How do we evaluate Rutava AI Support Agent before committing?+
Book a walkthrough of the live demo, get a written scope covering your specific requirements, and start with a paid pilot if you would rather validate before a full rollout.